Thank you for choosing PlotProse. We strive to ensure your complete satisfaction with our services. Please review our refund policy below.

01Digital Products

Because our products are digital/online content, no refunds can be issued once the product is delivered or accessed, unless otherwise required by law.

02No Refunds for No-Shows

Please note that refunds are not available if you fail to attend a booked course, workshop, or session. If you do not show for your scheduled course, this will be considered a no-show, and no refunds will be granted.

03No Downloadable Recordings

PlotProse does not provide downloadable recordings of courses or sessions. Attendance in real-time is required to access the content.

04How to Request a Refund

To request a refund, contact us at [email protected] with your order number, date of purchase, and a detailed reason for the refund request.

05Assessment and Approval

We will review your request and notify you within 5 business days whether your refund is approved. If approved, we will process the refund through your original payment method within 7 business days.

06Non-Refundable Situations

Refunds will not be issued for:

• Change of mind, unless required by applicable consumer protection laws
• Minor issues corrected by us (e.g. small bugs or content adjustments)
• Failure to attend (no-shows) or inability to access a live course/session

07Contact Information

If you have any questions about refunds, please contact our customer support at [email protected].