Refund Policy

Thank you for choosing PlotProse. We strive to ensure your complete satisfaction with our services. Please review our refund policy below:

1. Digital Products
   Because our products are digital/online content, no refunds can be issued once the product is delivered or accessed, unless otherwise required by law.

2. No Refunds for No-Shows
   Please note that refunds are not available if you fail to attend a booked course, workshop, or session. If you do not pitch for your scheduled course, this will be considered a no-show, and no refunds will be granted.

3. No Downloadable Recordings
   PlotProse does not provide downloadable recordings of courses or sessions. Attendance in real-time is required to access the content.

4. How to Request a Refund
   To request a refund, contact us at info@coralhart.com with your order number, date of purchase, and a detailed reason for the refund request.

5. Assessment and Approval
   We will review your request and notify you within 5 business days whether your refund is approved. If approved, we will process the refund through your original payment method within 7 business days.

6. Non-Refundable Situations
   Refunds will not be issued for:
   – Change of mind, unless required by applicable consumer protection laws.
   – Minor issues corrected by us (e.g., small bugs or content adjustments).
   – Failure to attend (no-shows) or inability to access a live course/session.

7. Contact Information
   If you have any questions about refunds, please contact our customer support at info@coralhart.com.